Clear rules for your personal information.

Information you provide

We may receive your name, phone number, email address, service address, preferred appointment times, and details about the space that needs cleaning.

Share only the details needed to plan your request.

Information collected online

Our website may record basic technical information such as your browser type, device details, approximate location, pages viewed, and the time of your visit. This helps us keep the site working and understand which information visitors need.

We do not ask for sensitive personal information through ordinary website forms.

How we use information

Schwartz Residential & Commercial Cleaning may use personal information to:

• Respond to quote and service enquiries.
• Confirm, reschedule, and manage cleaning appointments.
• Understand access instructions and job requirements.
• Send service-related messages connected to your request.
• Protect the website and keep records required for business operations.

When information is shared

We may share relevant details with people who help us operate the website, communicate with customers, process payments, or schedule a service. They may use the information only for the task they perform for us.

We do not sell your personal information.

Storage and retention

We keep information for as long as it is needed to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations. The exact period depends on the type of record and why it was collected.

When information is no longer needed, we take reasonable steps to remove or securely dispose of it.

Security and your choices

We use reasonable administrative and technical measures to protect personal information. No online transmission or storage system can be guaranteed completely secure.

You can ask us to review, correct, or delete personal information we hold about you, subject to records we must keep by law. You can also ask us to stop sending non-service messages.